A major financial services firm needed to overhaul its procurement of facilities (cafeteria, cleaning) to cut costs and meet net-zero (Scope 3) goals.
We managed a full strategic sourcing transformation: issuing a green RFP that scored bids on cost, flexibility, and ESG maturity; engineering performance-based contracts linking vendor pay to decarbonization KPIs (e.g. food-waste reduction); and transitioning to a demand-driven “flexible dining” model based on occupancy.
Sustainable Sourcing & Scope 3 Decarbonization
Client: Major Financial Services Institution
Location: Paris, France
Duration: 6 Months
Focus: Procurement Transformation, Cost Optimization, Vendor Management
Engagement Context:
Post-COVID hybrid working patterns rendered the client’s historical facilities contracts obsolete, resulting in inflated Total Cost of Ownership (TCO) and misalignment with corporate Net-Zero (Scope 3) commitments across key European offices.
Scope of Engagement:
Tender management (RFP): Managed the full tender lifecycle, deploying a leveling framework to assess vendor bids on financial competitiveness, operational flexibility, and ESG maturity.
Contract engineering: Negotiated performance-based SLAs that tied vendor remuneration to specific decarbonization KPIs (e.g., food waste reduction, local sourcing % thresholds).
Change management: Oversaw the transition to a "Flexible Dining" model, aligning operational capacity with actual building occupancy data across multi-jurisdictional sites..
Strategic & Commercial Outcomes:
P&L impact: Delivered a 12% hard cost reduction on the Facilities budget while upgrading service specifications.
Sustainability impact: Achieved a 10% reduction in organic waste, directly contributing to the client’s Scope 3 emissions reduction trajectory.
Employee experience: Improved internal satisfaction scores by 15% through the introduction of health-centric, sustainable service offerings.